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Our dedicated support team is here to help you succeed with Bee apps. Get answers, resolve issues, and maximize your store's potential.
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Frequently Asked Questions
Quick answers to common questions about Bee apps
Installing any Bee app is simple! Just click the 'Install on Shopify' button from the app page, and you'll be redirected to the Shopify App Store. From there, click 'Add app' and follow the prompts to complete the installation.
Yes! All Bee apps come with a 30-day free trial. You can test all features during this period with no commitment. You'll only be charged after the trial period ends if you choose to continue using the app.
Absolutely! Our apps are designed to work seamlessly together. Many merchants use multiple Bee apps to create a comprehensive solution for their store. We also offer bundle discounts for multiple app installations.
We provide comprehensive support including 24/7 live chat, email support with 2-hour response times, phone support during business hours, detailed documentation, video tutorials, and dedicated onboarding for enterprise customers.
Yes! All Bee apps are fully mobile-responsive and optimized for mobile shoppers. Our widgets and interfaces automatically adapt to different screen sizes to ensure a seamless experience across all devices.
You can cancel your subscription at any time through your Shopify admin panel under 'Apps' > 'App and sales channel settings'. You can also contact our support team who will be happy to help you with the cancellation process.
Yes! We offer custom development services for enterprise customers. This includes custom integrations, white-label solutions, and bespoke feature development. Contact our sales team to discuss your specific requirements.
Security is our top priority. All Bee apps are SOC 2 compliant, use encrypted data transmission, and follow Shopify's strict security guidelines. We also undergo regular security audits and maintain 99.9% uptime.